Last updated: August 13, 2026
petrelsora owns and operates this official website and online store, including all page content, functional modules, shopping tools, merchandise products and customer service functions, delivering professional and customized online shopping services to users (collectively referred to as the “Services”). Our platform is technically supported by Shopline to ensure stable and standardized service operation.
This Privacy Policy elaborates on how we collect, process, utilize and protect your personal data when you browse the website, register an account, place orders, complete transactions and interact with our customer service team. In case of any conflict between the Terms of Service and this Privacy Policy regarding personal data collection, processing and disclosure, the provisions of this Privacy Policy shall prevail.
Please read this Privacy Policy carefully. Your continued access and use of our platform services constitutes your full acknowledgment, understanding and acceptance of the data processing rules stated below.
“Personal information” refers to identifiable individual data that can be directly or indirectly associated with you. Anonymous and desensitized data that cannot identify specific individuals will not be defined as personal information. In compliance with local laws and regulations, we will collect and process your personal data based on your interactive behaviors on the platform, including:
We obtain your personal information mainly through the following legitimate channels:
We only process your personal data for legitimate, specified and necessary business purposes, with detailed usage scenarios as follows:
We use your personal information to complete account maintenance, order processing, payment verification, product delivery, after-sales return and exchange processing. Meanwhile, we record your shopping preferences and browsing habits to provide personalized product recommendations, optimize website operation logic and continuously upgrade user shopping experience.
With your valid consent, we may send you brand updates, new product notifications, preferential activity information and marketing content via email or SMS. We will launch targeted advertising push based on your shopping behaviors on the premise of complying with advertising compliance rules.
Your account information and behavioral data will be used for user identity verification, account security protection, abnormal transaction monitoring, fraud risk identification and malicious behavior prevention, so as to maintain a safe, standardized and orderly platform trading environment.
We rely on your contact information to reply to your consultation feedback, solve after-sales problems, notify you of order status updates, and maintain normal user communication and service docking.
We process personal data to comply with national laws and regulatory requirements, respond to official legal inquiries, resolve platform disputes, and implement our official service terms and policy provisions.
We will never sell your personal information without your authorization. We only share your data in the following legitimate scenarios:
Our entire website and shopping services are deployed and operated based on Shopline’s technical system. Shopline will automatically collect and process user data generated during your use of the platform to maintain system stability and optimize service functions.
Your personal data will be synchronously transmitted to Shopline and its compliant third-party service institutions, which may involve cross-border data transmission. Shopline acts as an independent data controller for optimized functional services and is independently responsible for responding to user data rights requests. You can check Shopline’s official consumer privacy policy and use its privacy portal to exercise your personal data rights.
Our website may contain hyperlinks to third-party independent platforms. We have no control over the operation rules and privacy protection mechanisms of external websites. When you jump to third-party platforms for browsing and trading, please carefully check their independent privacy policies. We do not bear any legal liability for the content security, privacy leakage risks and service disputes of external third-party platforms.
Our platform products and services are oriented to adult users who have reached the legal age of majority. We do not intentionally collect personal information of minors, nor push any advertising content to minors.
If you are a parent or legal guardian and find that our platform has illegally obtained minor’s personal data, please contact us in a timely manner to apply for data deletion. We will not share any minor user data with AppLovin or any third-party institutions under any circumstances. As of the effective date of this policy, we confirm that we do not sell or share any personal information of users under 16 years old.
We adopt standardized technical encryption and management measures to protect your personal data and reduce data leakage risks. However, no network data transmission system can achieve absolute security, and we cannot completely eliminate all potential transmission risks.
We retain your personal information only within the necessary period: we will keep your data to maintain account services, complete order after-sales processing and comply with legal supervision obligations. We will regularly clean up invalid and expired user data, and delete user information in a timely manner after the service relationship is terminated.
Our website uses cookies and similar tracking technologies to record user browsing preferences, count website traffic, optimize page display effects and deliver accurate advertising content.
We have launched a compliant cookie consent mechanism on the website. Non-essential tracking cookies will only take effect after you confirm explicit authorization. You can modify, cancel and manage your cookie consent settings through the website panel at any time. We will completely record your consent records and provide relevant certification materials to cooperative institutions such as AppLovin when required.
According to the data protection laws of your resident region, you enjoy the following personal data rights:
Our platform supports Global Privacy Control signal recognition, which will be regarded as your valid advertising opt-out application. Except for Global Privacy Control, we do not respond to other Do Not Track signals.
You can unsubscribe from all marketing promotional emails at any time via the unsubscribe link in the email. After unsubscription, you will still receive necessary transaction notification emails related to orders and accounts.
Users in the European Economic Area and the United Kingdom also enjoy the rights of objection to data processing, processing restriction and consent withdrawal. You can exercise all privacy rights through platform functions or official contact channels. We will not treat you differently for exercising legal privacy rights, and will verify your identity appropriately to ensure the security of rights applications. You can also appoint an authorized agent to submit rights applications with formal authorization documents.
If you have objections or doubts about our personal data processing behavior, you can contact our official customer service at any time. You also have the right to file a complaint with the local data protection supervision authority to safeguard your legal rights.
Your personal information may be transmitted and stored overseas during service operation. For cross-border data transmission involving the European Economic Area and the United Kingdom, we will adopt standard contractual clauses and other legal cross-border transmission mechanisms to ensure that overseas institutions can fully protect your personal data in accordance with local laws.
We reserve the right to revise and update this Privacy Policy according to business iteration and legal regulatory requirements. All updated clauses will be published on the official website with the latest update date marked. Major policy changes will be notified to users through official channels as required by law. Your continued use of platform services after the update takes effect will be deemed as acceptance of the new policy clauses.
For all privacy policy consultation, data rights application and related questions, please contact our official team:Data Controller: Zhaoqing Kouqi Trading Co., Ltd.
Operating Company: Zhaoqing Kouqi Trading Co., Ltd.
Company Address: Unit B032, 5th Floor, Nos. 36 & 38, Shichang West Street, Duanzhou District, Zhaoqing City (Residential-to-Commercial Conversion)
Support Email: service@petrelsora.com
Contact Phone: 16710214645
Business Hours: Monday to Friday: 9:00 AM-5:00 PM
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