This platform is independently operated and managed by Zhaoqing Kouqi Trading Co., Ltd. (hereinafter referred to as “we”, “us” or “our”), with the official brand petrelsora. All references to “we”, “us” and “our” on this website exclusively refer to the aforementioned company.
By browsing our website, registering a user account, and purchasing beauty products and supporting services on our platform, you fully acknowledge, understand and agree to abide by our officially released Terms of Service, Privacy Policy, Shipping Policy and Return Policy. All newly launched website functions, marketing tools and service modules shall also be subject to the constraints of these terms. We reserve the right to revise and update these Terms at any time by posting revised content on the website. Your continuous use of the platform after updates are published will be deemed as voluntary acceptance of the modified terms.
No content in these Terms shall invalidate or restrict the statutory consumer rights you enjoy under applicable laws, where such rights cannot be waived or limited by law.
Users accessing and using this website confirm that they have reached the legal age of majority in their residential region. Minors are only allowed to use this platform under the real-time guidance and supervision of their legal guardians.
It is strictly prohibited to use this website and our beauty product services for any illegal, improper or unauthorized purposes. Users shall not infringe upon our brand intellectual property rights, product formula patents, copyrights and other legitimate legal rights and interests. Uploading, disseminating or propagating computer viruses, malicious programs and harmful network scripts is forbidden. Any violation of the above regulations will result in immediate suspension or permanent termination of your user account and platform access privileges.
We reserve the right to reject service applications from any user in accordance with official operating specifications and legal requirements. All text content, product reviews and comments posted by users on the website are transmitted through public networks without encryption. In contrast, all credit card and payment transaction data is fully encrypted during transmission to ensure fund and information security.
Without our prior written authorization, no user may copy, reproduce, repost, resell or utilize website texts, product images, formula descriptions and brand copy for commercial purposes. All section headings in these Terms are designed solely for reading convenience and do not possess any legal binding force.
We devote great efforts to guarantee the authenticity, accuracy and integrity of product parameters, color display, pricing standards and logistics information displayed on the platform. Nevertheless, we do not warrant that the website content is completely error-free at all times. All platform content is for user reference only.
You shall make independent judgment and bear reasonable purchase risks based on your own decisions, without prejudice to your non-waivable statutory consumer rights. The product data and historical information on the website may not be updated in real time, and we are not obligated to refresh all platform content instantly and actively.
We retain the right to adjust commodity prices on the website at any time without prior notice. For normal operational needs including but not limited to website maintenance, system upgrade, business optimization and policy compliance adjustment, we may suspend or terminate partial or all platform services without advance notification.
Legitimate price adjustments and service suspensions will not affect fully paid and confirmed valid orders. Within the scope permitted by applicable laws, we shall not be held responsible for any indirect losses arising from lawful price modifications and service adjustments.
Some limited-edition beauty sets are sold exclusively online with limited stock, and all related transactions are governed by our official Return Policy. We adopt professional technical means to restore the real color and texture of products on the display page. Due to the difference in display resolution, parameters and equipment performance of different electronic devices, we cannot ensure zero visual color difference across all devices.
We reserve the right to set single-user, single-household and single-order purchase quantity limits, implement regional sales restrictions, and stop product sales at any time without prior notice. We do not guarantee that product texture, color and use effect will fully match users’ personal expectations, nor promise to completely eliminate all website system bugs.
We have the right to review, restrict, reject or cancel any abnormal orders, especially bulk resale orders and repeated abnormal orders associated with the same account, payment method or delivery address. If your order is cancelled, we will send a notification via the website’s internal message system.
Users are required to keep their account information, shipping address and payment details true, complete, valid and up-to-date, so as to ensure smooth order processing, delivery and effective platform communication.
This website may access and integrate third-party logistics, payment and product evaluation tools. All third-party services operate independently and are beyond our effective control. We provide these auxiliary services on an “as is” and “as available” basis, without additional implicit or explicit warranties, except for statutory consumer rights and legal mandatory liabilities.
Within the legal scope, we shall not bear liability for direct or indirect losses caused by third-party service failures. The platform contains external hyperlinks to third-party websites. We are not responsible for the content, privacy rules and transaction disputes of external platforms, and all third-party transactions shall be independently resolved by users and the corresponding third-party institutions.
When you publish product reviews, beauty experience sharing, creative suggestions and other feedback through our comment area, customer service channels and submission entrances, you permanently and unconditionally grant Zhaoqing Kouqi Trading Co., Ltd. the right to edit, publish, translate, disseminate and commercially use the above content for petrelsora brand promotion and operation.
We do not undertake the obligation of confidentiality, remuneration payment and one-to-one reply for user feedback. We reserve the right to delete illegal, insulting, discriminatory, infringing and inappropriate content at any time. You guarantee that all published content does not violate the portrait right, copyright, privacy right and other legitimate rights of any third party, and you shall bear full legal responsibility for illegal, false and harmful content you upload.
Users are forbidden to use this platform to engage in illegal transactions, fraud, intellectual property infringement and other illegal acts, or publish discriminatory, insulting and abusive remarks involving race, gender, religion and other sensitive content.
Malicious behaviors such as uploading virus codes, massively crawling platform data, stealing other users’ personal information, sending spam and phishing messages, spreading vulgar content, and bypassing platform security mechanisms are strictly prohibited. Once prohibited behaviors are confirmed, we have the right to permanently block your platform access.
We do not guarantee that the website can operate continuously, error-free and fully secure at all times. The platform and all beauty products are provided on an “as available” basis, without any express or implied warranties, including but not limited to merchantability and fitness for personal use.
To the maximum extent permitted by law, Zhaoqing Kouqi Trading Co., Ltd., its employees, suppliers and cooperative institutions shall not be liable for indirect, consequential and punitive damages including profit loss, data loss and replacement costs, even if we have been informed of the possibility of such losses. In regions with mandatory liability restriction laws, our liability scope shall comply with local legal regulations.
You agree to fully compensate, defend and exempt Zhaoqing Kouqi Trading Co., Ltd., its affiliated institutions, employees, suppliers and business partners from all third-party claims, compensation expenses and reasonable legal fees arising from your violation of these Terms, illegal acts or infringement of third-party legitimate rights.
If any clause of these Terms is deemed invalid or unenforceable by a competent judicial or regulatory authority, the remaining clauses shall remain fully valid, enforceable and legally binding on both parties.
Both users and our company have the right to terminate this Service Agreement. You may stop using the platform and apply for account cancellation by contacting our customer service team.
If you seriously violate any provision of these Terms, we have the right to terminate your platform access qualification without prior notice. You shall settle all outstanding payment obligations before agreement termination, and all liabilities and obligations arising before termination shall remain valid.
These Terms of Service, together with our Privacy Policy, Shipping Policy and Return Policy, constitute the complete legal agreement between you and Zhaoqing Kouqi Trading Co., Ltd.. It replaces all previous oral and written agreements and communications between both parties.
Our failure to enforce any clause temporarily shall not be regarded as a permanent waiver of relevant rights. In case of any ambiguity of these Terms, no interpretation unfavorable to the drafting party shall be adopted.
These Terms are governed by the laws of the People's Republic of China. No content herein shall impair or restrict the mandatory statutory consumer rights you enjoy in your residential jurisdiction.
We reserve the right to modify and update any content of these Terms by releasing revised versions on the official website. It is your personal responsibility to regularly check platform policy updates. Your continued use of the website after version updates indicates your acceptance of the latest terms.
If you have any questions about these service terms, order problems or platform services, please contact us through the official information below:
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