Welcome to petrelsora, an online beauty store run by Zhaoqing Kouqi Trading Co., Ltd. We offer a curated collection of makeup, skincare and beauty accessories. We focus on product safety, transparent ingredient information and dependable quality. Enjoy global shipping and friendly customer support to help you explore your beauty look.

At petrelsora, we are dedicated to delivering thoughtful and timely customer support for all your shopping needs.

Our support team can assist you with order tracking, shipping inquiries, product information, return & exchange applications, and any other questions about your purchase. We strive to reply to your messages as quickly as possible during working hours.

Feel free to reach out to us via email or phone for help. Please prepare your order number when contacting us, so we can check your case efficiently.

Operating Company: Zhaoqing Kouqi Trading Co., Ltd.
Address: Unit B032, 5th Floor, Nos. 36 & 38, Shichang West Street, Duanzhou District, Zhaoqing City (Residential-to-Commercial Conversion)
Support Email: service@petrelsora.com
Contact Phone: 16710214645
Business Hours: Monday to Friday: 9:00 AM-5:00 PM

If you send messages outside working hours, we will get back to you on the next business day. We value every customer’s feedback and will work hard to resolve your concerns properly.